Future and its syndication partners may earn commission when you buy through links in our articles.

• Reports claim that Outlook Classic will crash if users open more than 60 emails at once

• Avoid opening it so much or use a workaround that could affect your entire system

• Microsoft is investigating the issue, hopefully a patch will arrive soon

owned by Microsoft approved A bug in the Classic version of Outlook Office 365 It causes the mail app to crash when users open more than 60 emails at the same time.

The issue, which results in a memory error message, causes the app to crash and close, meaning users lose space while multitasking.

Microsoft acknowledged the problem on its own account email serviceand confirmed that there is a team of engineers investigating the issue, but for now users are warned not to open more than 60 emails at a time.

Outlook Classic crashes for some users

Microsoft shared the error message: “Sorry, we’re having trouble opening this item. This may be temporary, but if you see it again, you may want to restart Outlook. Out of memory or system resources. Close some windows or programs and try again.”

Users may also see a different pop-up: “Insufficient memory or system resources. Close some windows or programs and try again.

While the company appears to be working on a fix right now, any workaround could present its own set of challenges. “Increasing the process quota may lead to general system instability,” Microsoft said, suggesting that broader system instability could be the result of any system settings.

The cause of the issue is not confirmed, but Microsoft has stated that user interface objects may be responsible for the sudden crash of Outlook Classic.

In addition to limiting the number of emails they open or increasing the transaction quota for user objects, users will have to wait for Microsoft to release a patch.

TechRadar Pro It asked Microsoft to confirm if and when a patch would be available. Any updates will be shared here.

You may also like