A mother claims her teenage daughter was “scarred for life” with horrific burns after “Shein spilled nail glue” on her legs and was only offered a “humiliating” 94p refund.

Rebecca Clarke lives here basingstoke, hampshireShe was horrified to hear her daughter Jasmine scream from upstairs as she applied a dam. fake nails.

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The 47-year-old man said he bought a set of acrylics sticking nails and quick drying nail gluefrom e Shein For the 13-year-old boy in August.

After gluing a few nailJasmine reportedly dropped the bottle of glue and some of its contents spilled onto her tights.

The mother later claimed the nail glue burned her daughter’s clothes and caused instant blisters to form on the inside of her legs.

He immediately took Jasmine, the mother of two children, to him. Assessment and Evaluation Where doctors were forced to burst and drain blisters, one of which had become infected.

Rebecca, who works as a manager, said her daughter would be injured because of this life and urges Shein to investigate the product due to the severity of the injuries.

The nail glue includes a hazard warning on the back of the product advising users to “avoid contact with the cleaner.” skin and eyes” and warns that “it glues the skin and eyes in seconds”.

All chemicals used in the product comply with standards. England health and safety standards.

Rebecca said: “My daughter wanted to wear fake nails upstairs. She had used these from Shein before and had no problems.

“She was applying glue when she dropped the bottle and it landed on the inside of her legs.

“She was wearing tights at the time but had obviously slipped through them. “She took her tights off, which peeled off some of her skin.

“He was screaming in pain. I thought we’d see what the burns were like in a few days, but then he started blistering and I said ‘we’re going to the patient.’ hospital‘.

“She came downstairs and was crying, saying she was so sorry, before showing me her legs. She was in so much pain.”

Rebecca took her daughter to A&E where she claimed doctors He was shocked by the extent of his injuries.

The mother had to take Jasmine to weekly appointments to have her wounds dressed and checked, and said she would be scarred for life.

There is a warning on the back of the bottle, labeling it “irritant” and stating that it should not come into contact with eyes or skin.

Rebecca said: “Within two or three minutes blisters formed. She had to undergo cold water treatment for half an hour as the burns went deeper into her skin.

“Then the doctors had to burst and drain the blisters before removing a layer of skin. There’s nothing in the bottle to suggest any burn reaction. The doctors were truly shocked.”

“They said nail glue shouldn’t burn. No doctor could understand why a small pot of nail glue caused such bad burns.

“There will be scars because of this. It was said that she will have scars for life. She is a 13-year-old girl and she will want to wear shorts next year, but the scars will be bad.

“They said it would take months to heal because the burn was so dark and deep.

“Seeing your daughter in pain and knowing she was going to get hurt was horrible. I was so confused how nail glue could do that.”

Jasmine said her complaints to Shein were ignored and she received an unexpected refund of 94p from the website for the cost of glue, which she described as an insult.

Jasmine said: “They never got back to me. All I got was a 94p refund for the bottle of glue. I had no correspondence with them. I was completely ignored.

“94p is an insult to what he went through and what he went through. youth She just wanted to wear fake nails and now she was facing scars for life.

“There was no apology or anything from me. This could easily hurt someone else. I don’t even want to think about what he could do if he caught someone’s eye or something.”

“This needs to be taken more seriously. These were massive burns and two months later they are still ongoing.

“I want an apology from Shein and recognition that they will do something about this.”

Shein declined to comment.