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New state law gives drivers with unpaid charges to OMV more options
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New state law gives drivers with unpaid charges to OMV more options

LAKE CHARLES, La. (KPLC) – The Louisiana Office of Motor Vehicles is implementing a new law they say will ease the financial burden for those with past-due debts.

new law It allows the OMV broker to consider factors such as the borrower’s income when determining payments and extends the time period for which a debt is considered overdue from 60 days to 180 days.

Fees previously referred to the Debt Collection Agency for collection assistance have been recalled and reset to their original amounts. Residents must contact OMV to pay their original fee or enter into an installment agreement. On December 31, 2024, any fees that are more than 180 days past due and have not yet been resolved will be considered overdue debt and may be sent back to ODR.

“This legislation reflects our commitment to fairness in government. By reforming OMV’s reinstatement program, we are providing significant relief to our residents and getting more drivers back on the road and to work,” said Governor Jeff Landry.

To check the status of your license and see if you owe any fees, CLICK HERE. If you owe a fee, visit //www.expresslane.org/ContactUsSelect “Installment Agreement or Return Refund Call” as the inquiry type and submit all necessary information. OMV customer service representatives will contact residents at (225) 925-6146 between 8 a.m. and 8 p.m., Monday through Saturday.

Residents can rest assured that their outstanding fees will not be referred back to ODR by using the “Contact Us” option at. www.expresslane.org. Residents can also use one of the following methods for reinstatement assistance if needed:

  • FixMyFlags.com – OMV now offers instant online payment for outstanding insurance cancellations and violation notices on file in our office.
  • OMV Field Offices – Reinstatements are available at select OMV field offices by appointment only. Visit //www.expresslane.org/Reinstatement To view a list of offices offering reinstatement services. Customers can make an appointment at: //www.expresslane.org/appointments.
  • Public Label Agents (PTAs) – to visit www.expresslane.org For a list of PTAs that can perform reinstatements.
  • OMV Call Center – Call (225) 925-6146 and select the third option. OMV call center is open to incoming calls from Monday to Friday between 08:00 – 16:30. If the OMV representative is unable to answer the call, residents are required to provide all required information as stated in the voicemail that will be included in the callback. list.

OMV says residents who want to enter into an installment agreement with OMV should be prepared with their driver’s license number, a valid email address, and be ready to make the first month’s payment with a debit/credit card or ACH account when entering the installment plan. installment agreement. OMV now offers payment plans with extended time periods.